Refund and Returns Policy
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Refunds
Last Updated: [Date]
1. Our Commitment to Satisfaction. At Electro Power Marketing, we take pride in the quality of our work. We want you to feel confident in choosing us as your dental marketing partner.
2. 30-Day Money-Back Guarantee We offer a 30-Day Money-Back Guarantee for all new clients. If you are not completely satisfied with our onboarding process, communication, or the initial setup of your campaign within the first 30 days of service, we will refund your first month's management fee in full.
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Note: This applies to agency management fees only. Ad spend paid directly to platforms like Google or Facebook is non-refundable as it is paid to third parties.
3. Cancellations After the initial 30-day period, our services operate on a month-to-month basis (unless otherwise specified in your agreement).
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How to Cancel: You may cancel your services at any time by providing written notice to contact@electropowermarketingtech.com.
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Notice Period: We require a 30-day notice for cancellation. This ensures we can properly offboard your account, hand over assets, and stop any automated billing.
4. Non-Refundable Situations Since our services involve human labor, expertise, and time, we generally do not offer refunds for:
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Services rendered after the initial 30-day guarantee period.
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Third-party costs (e.g., software subscriptions, ad spend, or call tracking numbers).
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Partial months of service where work has already been performed.
5. Resolving Issues If you have any concerns about your campaign performance, please contact us immediately. We are committed to working with you to adjust strategies and improve results.